I enjoyed my stay in the well-appointed garden view room, with great service from the staff, particularly at the pool. However, the poolside experience could be improved. they required umbrellas to be closed in the heat, making it uncomfortable. The dining options were good, but a bit limited in variety.

But darlings, waiting for service around the pool felt like waiting for a unicorn to show up—rare and utterly exhausting! And the room could've used a few more cushions, for crying out loud!

Disappointing experience

Just wrapped up a week here, and honestly, not impressed. Had a pool boy drop food all over us and then got attitude when we asked for help. Dining was okay, but still didn’t get some menu items. The housekeeping mix-up left us feeling uneasy, like we had to lock everything up. Definitely wouldn't recommend.

we had such a great time at the luxury collection! the staff was always friendly and welcoming. johanna guzman surprised us with a bottle of champagne and chocolates for the birthday girl, which was such a thoughtful touch! the property is stunning, and we loved the cactus garden. the pool service was excellent, making our stay even more enjoyable.

the reservation issues were a bit frustrating.

We had a fantastic time at the pool area, which was perfect for our family. The expansive pool setting featured multiple seating options and a dedicated Kids Zone that made it easy for us to relax while the kids played. We particularly enjoyed the delicious food from Kalio Kabobery, especially the guacamole, which was a big hit with everyone!

My children wished there were more family-friendly dining options. It would have been great for the resort to offer kids' menus in all restaurants, as it was a challenge to find meals that appealed to the little ones.

Recommend for a short break

Comfortable room, attentive staff, exceptional dining options, including a great breakfast at Mowry & Cotton, and superb outdoor swimming pools perfect for relaxation, along with convenient transportation options like Luggage Liaison for a stress-free arrival.

Was all great.

exceptional staff in a luxurious setting

the phoenician truly elevates your stay with its helpful staff who remember your name, the beautiful private outdoor area in our suite, and the lovely cactus garden that invites you to relax and unwind.

Loved the stunning pools and the unique cactus garden. The live music at dinner created such a lively vibe!

Felt exceptional, no complaints.

This resort suits me perfectly with a heated swimming pool, 24-hour reception, and outdoor dining area. The staff once helped me with a local taxi number, a memorable gesture. Highly recommend the spa services!

Just a nice choice for a speedy visit in Scottsdale with good value. The food by the pool was surprisingly homemade and delicious. Get to the pool early to snag chairs when it's busy.

A Relaxing Family Getaway

We enjoyed a memorable stay with a stunning pool view from our room. The attentive staff made dining at J&G and the Thirsty Camel delightful experiences. Don't miss afternoon tea—the variety was incredible, and the serene setting made it a perfect break. Remember to explore the beautiful grounds!

Relaxing, rejuvenating, refreshing

I absolutely loved the spa. the full body massage left me feeling like a brand new person! The heated swimming pool was the perfect place to soak up the sun, and the yoga sessions on the lawn were a peaceful addition to each day. Every morning, I woke up excited for a delicious breakfast that fueled our adventures!

do recommend 😊❤️